Kretse
€ 210,-

Drury is a modern rework of a drawstring bag. The first drawstring bags were ancient cloth or leather pouches that were used to carry coins or other valuables early on, since the concept of pockets only gained widespread attention in the late 15th century. Its contracted, wavy lines play into the aesthetic and conceptual function of the bag.


Type:

Shoulderbag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Magnetic closing mechanism (×3) with non-removable belt

Dimension(s):

Bag: W 41 × H 17 × D 9 cm
Belt: L 72 × 2,5 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Erika
€ 280,-

Within Erika's design, a way was sought in which the non-removable belt could be integrated within the design. Erika gains volume through her construction itself; incisions that are rejoined at an angle to provide volume that conveys her stubborn appearance.


Type:

Shoulderbag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Seamless non-removeable belt, magnetic closing mechanism

Dimension(s):

Bag: W 27 × H 24 × D 10 cm
Belt: L 35 × W 4 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Harva, Bracelet
€ xx,-

The Harva collection reflects the research for connections between shape, volume and wearability. The design language used is directly derived from natural elements. The flowing movements of waves, or the restless pulsations of the wind are just a few examples of the thought process. Each and every piece is unique because everything is handcrafted.


Type:

Bracelet

Material:

Sterling silver (925)

Color:

Silver

Specifications:

Nonclosed loop with a one of a kind pattern

Dimension(s):

W 40 × T 0.8 mm × ø 70 mm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Harva, Brooch
€ 35,-

The Harva collection reflects the research for connections between shape, volume and wearability. The design language used is directly derived from natural elements. The flowing movements of waves, or the restless pulsations of the wind are just a few examples of the thought process. Each and every piece is unique because everything is handcrafted.


Type:

Brooch

Material:

Sterling silver (925)

Color:

Silver

Specifications:

Circular shape with a one of a kind pattern, push back post centered at the back

Dimension(s):

T 0.8mm × ø 30 mm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Harva, Earrings
€ 72,-

The Harva collection reflects the research for connections between shape, volume and wearability. The design language used is directly derived from natural elements. The flowing movements of waves, or the restless pulsations of the wind are just a few examples of the thought process. Each and every piece is unique because everything is handcrafted.


Type:

Earrings

Material:

Sterling silver (925)

Color:

Silver

Specifications:

Organic shape with a one of a kind pattern, push back posts at the back

Dimension(s):

W 140 × H 120 × T 0.8 mm × ø ±50 mm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Reika, XS
€ 160,-

The XS version of Erika continues to look for alternative ways of wearing, much like its larger companion. The design follows Reika’s ideas & principles, without being a literal scaled-down version. These alternative ways of wearing are further explored with a removable strap that can be worn around the waist or cross body, or however you want.


Type:

Shoulder/Hip bag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Adjustable & removable belt, magnetic closing mechanism

Dimension(s):

bag: W 15 × H 23 × D 4 cm
belt: L 155 × 2,5 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Reika
€ 260,-

Reika is a steppingstone towards finding alternative ways of carrying a bag and placing this process central. By literally making a hole in the bag, it visually portrays that the way of carrying is central in the design. The bag seeks out the dialogue between ease of use and a pronounced design, based on a minimal amount of interventions during its production process.


Type:

Handbag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Invisible magnetic closing mechanism on both sides

Dimension(s):

W 25 × H 35 × D 20 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Drury
€ 210,-

Drury is a modern rework of a drawstring bag. The first drawstring bags were ancient cloth or leather pouches that were used to carry coins or other valuables early on, since the concept of pockets only gained widespread attention in the late 15th century. Its contracted, wavy lines play into the aesthetic and conceptual function of the bag.


Type:

Shoulderbag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Magnetic closing mechanism (×3) with non-removable belt

Dimension(s):

Bag: W 41 × H 17 × D 9 cm
Belt: L 72 × 2,5 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Skwig
From € 64,-

Skwig builds on the principle of creating volume with a minimal number of actions. The systematical bending of the material plays an aesthetic role as it is mainly visible on the finger from the top view. One might think that this principle hinders day to day activities, but both ends connect parallel to either side of finger when worn correctly and ensures a snug fit.


Type:

Ring

Material:

Sterling silver (925) or gold plated brass (18ct)

Color:

silver or yellow gold

Specifications:

Sine shaped ring that encloses the finger

Dimension(s):

W 30 × H 26 × D 5 mm × T 1,6 mm

Sizes:

50, 52, 54, 56, 58, 60
View the chart for more info

Price:

€ 64,- for the Gold Plated version
€ 81,- for the Silver version

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Unfold
From € 58,-

Unfold builds on the principle of creating volume with a minimal number of actions. The bending of the material plays the most important role in both the design and production process. From a materialistic point of view, the rings are placed on, and hand sawn, from a single piece of sheet material. Their placement pattern pays attention to generating as little residual waste as possible.


Type:

Ring

Material:

Sterling silver (925) or gold plated brass (18ct)

Color:

Silver or yellow gold

Specifications:

Symmetrical single folded ring without additional processes

Dimension(s):

W 26 × H 26 × D 7 mm × T 0,8 mm

Sizes:

50, 52, 54, 56, 58, 60
View the chart for more info

Price:

€ 58,- for the Gold Plated version
€ 75,- for the Silver version

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Writli
€ 180,-

Writli is a hybrid variant between a bracelet and a handbag. The design consists of a full steel bracelet to which the bag is permanently attached. Due to this intervention, the boundary between a piece of jewelry and a handbag is carefully explored.


Type:

Handbag

Material:

Vegetable tanned leather, steel

Color:

Black, silver

Specifications:

Loop sliding over the steel ring as closing mechanism, no magnets

Dimension(s):

Bag: W 21 × H 35 × D 5 cm
Bracelet: W 8 × ø 78 mm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Giftcard
From € 25,-

Are you shopping for someone else but you are unsure about what to give, or their size? Give them the gift of choice. When purchasing a gift card you have two options:
- You’ll receive an email containing a gift card code that can be used while ordering.
- You can send a giftbox containing a genuine gift card to an address of your choosing containing a gift card code.


Note:

Gift cards are non-refundable items

You can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY
 

Drury
€ 210,-

Drury is a modern rework of a drawstring bag. The first drawstring bags were ancient cloth or leather pouches that were used to carry coins or other valuables early on, since the concept of pockets only gained widespread attention in the late 15th century. Its contracted, wavy lines play into the aesthetic and conceptual function of the bag.


Type:

Shoulderbag

Material:

Vegetable tanned leather

Color:

Black

Specifications:

Magnetic closing mechanism (×3) with non-removable belt

Dimension(s):

Bag: W 41 × H 17 × D 9 cm
Belt: L 72 × 2,5 cm

Price excludes shipping, you can read all general details for ordering under Order & Care Guidelines.

E-MAIL TO BUY

Zoë Detrez (’93) is a Belgian interdisciplinary designer, with a focus on object, furniture and jewellery design. She holds a MA in jewellery design (MAD, Hasselt, 2016) and an advanced BA in furniture design (VOMO, Mechelen, 2017).

Her practise is mainly focused on the hierarchy of internal constructions, connections and materials. The presented projects revisit these aesthetic and perceptions of how connections are being used within different derrivatives; ranging from furniture, handbags, jewellery and everything inbetween.

Enquiries about sales, collaborations, full profile and CV, are available on request.

CONTACT

Addr.:

Spanjaardstraat 23
3025TG Rotterdam
The Netherlands

Mail:

hello@zoedetrez.com

Tel.:

+31(0)6 25226373

IG:

@zoe.detrez

EMAIL LIST

EXHIBITIONS

● Dutch Design Week
2021.
Yksi, Eindhoven ( NL )
2021
● FE. Stahlpreis
2021.
Schmuckmuseum, Pforzheim ( DE )
2021
● FE. Stahlpreis
2020.
Culture Museum, Rostock ( DE )
2020
● MIA-H Markeert
2020.
MIA-H, Hasselt ( BE )
2020
● Echt
2019.
ETAK, Berlin ( DE )
2019
● Inhorgenta
2019.
Messe, München ( DE )
2019
● Inhorgenta
2018.
Messe, München ( DE )
2018
● Maison Muses
2018.
Stadsfeestzaal, Antwerp ( BE )
2018
● Dutch Design Week
2017.
Piet Hein Eek, Eindhoven ( NL )
2017
● Smitten Collective
2017.
Antwerp ( BE )
2017
● VOMO
2017.
Lucas Faydherbe, Mechelen ( BE )
2017
● EXIT Extended
2016.
Pauwels/Spaenjers, Hasselt ( BE )
2016
● EXIT
2016.
Z33, Hasselt ( BE )
2016
● MAD PIXELS
2016.
Jewellery Week, Munich ( DE )
2016

Production is done made-to-order or in limited quantities. This way overproduction of stock can be prevented, and unnecesary waste streams are eliminated to leave as minimal of a footprint as possible.
   The designs represent a seasonless, genderless and sizeless design ethic. All pieces are handmade and produced with locally available materials in Rotterdam, NL.

Order Guidelines

Size Chart

About & Contact

Instagram

⬤ ORDER & CARE GUIDELINES

Since production is made-to-order or in limited quantities, some additional guidelines apply. The most important things are summed up here, but additonally you can find the full policies down below.

ORDER & PRODUCTION TIME

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Processing means I’ve received your order and I am in the process of producing it. Production time can take up to 3 weeks depending on the item. You will receive a notification when your item is manufactured. You will receive another notification when your order has shipped. You can mail hello@zoedetrez.com to get a more accurate indication regarding production time.

SHIPPING

The Netherlands

Delivery Time Price
POSTNL (Regular) 1-2 days € 6,75-
POSTNL (Insured) 1-2 days € 8,70-
DPD (Pick-Up Point) 1-2 days € 4,40-
DPD (Address) 1-2 days € 5,60-



Selected EU countries*

Delivery Time Price
POSTNL (Regular) 3-5 days € 9,30-
POSTNL (Track) 3-5 days € 13,-
DPD (Pick-Up Point) 2-3 days € 11,50-
DPD (Address) 2-3 days € 12,25-

* Selected EU countries:Belgium, Luxembourg, Germany, France, Austria.
Shipping to other countries is possible, please request a shipping quote via hello@zoedetrez.com.

Free shipping within The Netherlands on orders over €350,-.

Shipping via DPD is 100% CO2-neutral, PostNL is 90% CO2 neutral.

In The Netherlands all deliveries are accompanied with Track & Trace.
In the selected European countries all deliveries except PostNL (Regular) are accompanied with Track & Trace.

RETURN & REFUND

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email as soon as possible to hello@zoedetrez.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.




Preventive care is always easier than aftercare. Below are some tips to increase the longevity of your pieces.

TAKING CARE,
LEATHER BAGS

  • Be sure you're cleaning your bag with clean hands. Leather bags are susceptible to absorbing grease and oil.
  • Do a quick cleaning now and again by briskly sweeping your leather bag with a soft, dry, or slightly damp cloth. Don't use too much water; leahter takes time to dry.
  • Once or twice a year, do a more thorough cleaning to remove dirt buildup. Wipe down your leather bag with a cleaner made specifically for leather. Apply in a circular motion, and wipe off with a slightly damp cloth to avaid clogging the pores of the leather.
  • When storing it for a longer period of time, you can ideally stuff your bag with bubble wrap or parchment paper (do not use newspaper, since it will smear). By doing this the bag will hold its shape. Place your stuffed leahter bag in its original dust bag. You can choose to additionally place it in a box along with silica gel packets to avoid dampness.
  • Take care to not let water absord into the leather. If your handbag gets very wet, wipe off excess moisture as soon as possible. It is not recommended to dry leather with a hairdryer; let it air dry, and then apply a leather conditioner. Do not use cleaning products that contain alcohol, as these will dry out and possibly discolor your bag.

TAKING CARE,
JEWELLERY

  • All silver jewellery is made of .925 Sterling silver, meaning it is made of 92,5% pure silver and other metals.
  • All gold plated jewellery is plated as 18ct (carat), meaning that the golden layer which covers it contains 75% of pure gold.

  • Be sure to remove the piece(s) before you swim in chlorine or salt water, and remove them before participating in activities that will cause you to sweat a lot.
  • If after a while your piece(s) seems darkened or appears dirty, then your piece has tarnished. Tarnish is the simple result of a chemical reaction with oxygen or sulfur particles in the air.
  • By wearing the piece often, your skin's natural oils will help keep the jewellery shiny. It is the easiest way to prevent tarnish.
  • It is recommended to remove your jewellery during household chores. Substances with additional sulfur like household cleaners, chlorinated water, perspiration anf tubber with accelerate corrosion and tarnish.
  • Lotions, makeups, hair spray and perfumes will accelerate tarnishing, so be sure to put on your jewellery on last.
  • You can clean your jewellery a number of ways. The most recommended method is just using soap and water because of the gentleness. A combination of white vinegar and baking soda is great for removing heavy tarnish. Soak the silver in ½ cup of white vinegar and 2tbsp of baking soda (fizzing and foam will ensue) for two or three hours. Be sure to thoroughly pat the piece dry after cleaning.
  • Storing your jewellery can increase longevity and is done best in an air-tight container, in a cool and dark place. By storing pieces individually you prevent any chance of scratching or tangling.
  • Do not store in paper, cardboard or cotton-filled boxed. These boxes may contain traces of sulfur which will contribute to tarnish.

SHIPPING POLICY, RETURN POLICY, PRIVACY POLICY, TERMS OF SERVICE

⬤ SIZE CHART

Finding the correct ring size you need shouldn't be difficult for you to do. This ring size chart and additional tips can help you find the perfect fit before your purchase. Listed are the most common sizes that are available, but bigger or smaller sizes can be made to order.

SIZE 50

ø 15,9 mm

SIZE 52

ø 16,5 mm

SIZE 54

ø 17,2 mm

SIZE 56

ø 17,8 mm

SIZE 58

ø 18,4 mm

SIZE 60

ø 19,1 mm

MEASURING YOUR SIZE

If you don't know your ring size, or if you suspect that your size changed, you can easily measure your size with a piece of string, paper & a ruler. If you're shopping for someone else, the best way to find out a ring size ring size is to just ask, or get help from family and friends. Is your size not listed? please email hello@zoedetrez.com and your size can be made to order most of the times.

HOW-TO STEPS

  • Wrap a piece of string or papier around the base of your finger.
  • Mark the point where both ends meet with a pen.
  • Measure the piece of string or paper with a ruler (in mm).
  • The closest measurement on the chart is your ring size.
  • Not on the chart? Email to get your size made to order.

ADDITIONAL TIPS

  • Do you have a ring that fits perfectly but you don't know your size? Measure the inside using a tape measure or a piece of string as described above.
  • A ring should fit comfortably. Snug enough so it won't fall off, but loose enough to slide over knucle with relative ease.
  • When your knuckle is bigger than the base of your finger, measure both places and pick a size in between the two.
  • It is best to measure your ring size at the end of the day when your fingers are warm. Finger size changes depending on the time of day and the weather, and your fingers are actually smaller in the early monring and in cold weather. Also, keep in mind that fingers on your dominant hand are usually a bit langer.
  • For a complete accurate reading, try measuring 3 to 4 times and see if the result stays the same.

⬤ CONTACT

Please use the form below to get in contact. Be sure to specify a subject. To email directly, you can click here.

Thank you.

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TERMS OF SERVICE

(version: 1.4 — 31.10.2021)

OVERVIEW

This website is operated by Zoë Detrez. Throughout the site, the terms “I”, “we”, “us” and “our” refer to Zoë Detrez. Zoë Detrez offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

COMPANY INFORMATION

Company name: Zoë Detrez
 
Statutory address: Spanjaardstraat 23
3025TG Rotterdam
The Netherlands
 
Tel.: +316 25226373
Email: hello@zoedetrez.com
 
VAT-identification: /
Chamber of Commerce Number: 83626980
(Chamber of Commerce Rotterdam, The Netherlands)

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCT OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation
(1) to maintain any comments in confidence;
(2) to pay compensation for any comments; or
(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Zoë Detrez, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Zoë Detrez and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable at the address Makerdam 23, 3025TG Rotterdam, Zuid-Holland, The Netherlands.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@zoedetrez.com.

PRIVACY POLICY

(version: 1.4 — 31.10.2021)

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zoedetrez.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 12.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@zoedetrez.com or by mail using the details provided below:
Makerdam 23, 3025TG Rotterdam, Zuid-Holland, The Netherlands.

SHIPPING POLICY

(version: 1.4 — 31.10.2021)

PROCESSING AND PRODUCTION

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Processing means I’ve received your order and I am in the process of producing it. Production time can take up to 3 weeks depending on the item. You will receive a notification when your item is manufactured. You will receive another notification when your order has shipped. You can mail hello@zoedetrez.com to get a more accurate indication regarding production time.

DOMESTIC SHIPPING RATES AND ESTIMATES

The Netherlands

Delivery Time Price
POSTNL (Regular) 1-2 days € 6,75-
POSTNL (Insured) 1-2 days € 8,70-
DPD (Pick-Up Point) 1-2 days € 4,40-
DPD (Address) 1-2 days € 5,60-


All deliveries are accompanied with Track & Trace.
Shipping via DPD is 100% CO2-neutral, PostNL is 90% CO2 neutral.
Free shipping within The Netherlands on orders over €350,-.

PICKUP

You can skip the shipping fees with free local pickup at Spanjaardstraat 23, 3025 TG, The Netherlands. I will send you an email when your order is ready along with instructions.

INTERNATIONAL SHIPPING

Selected EU countries*

Delivery Time Price
POSTNL (Regular) 3-5 days € 9,30-
POSTNL (Track) 3-5 days € 13,-
DPD (Pick-Up Point) 2-3 days € 11,50-
DPD (Address) 2-3 days € 12,25-

* Selected EU countries: Belgium, Luxembourg, Germany, France, Austria.

Shipping to other countries is possible, please request a shipping quote via hello@zoedetrez.com.

All deliveries, except PostNL (Regular), are accompanied with Track & Trace.
Shipping via DPD is 100% CO2-neutral, PostNL is 90% CO2 neutral.

REFUNDS, RETURNS, AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@zoedetrez.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Our detailed return policy can be found here.

If you have any further questions, please don't hesitate to contact us at hello@zoedetrez.com.

RETURN POLICY

(version: 1.4 — 31.10.2021)

ELIGIBILITY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

HOW TO RETURN GOODS

To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After inspection (if/when the item is approved), your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NON-RETURNABLE ITEMS

These goods are exempt from being returned:
- Gift Cards

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@zoedetrez.com.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. In the event that your order arrives damaged in any way, please email as soon as possible to hello@zoedetrez.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. You can send your item to: Spangesekade 107A, 3027GS Rotterdam, Zuid-Holland, The Netherlands.

SHIPPING

To return your product, you should mail your product to:
Spangesekade 107A, 3027GS Rotterdam, Zuid-Holland, The Netherlands.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item if it is not trackable.

Erika

€ 280,-

Harva, Earrings

€ 72,-

Unfold

From € 58,-

Drury

€ 210,-

Writli

€ 180,-

Harva, Brooch

€ 35,-

Skwig

From € 64,-

Reika XS

€ 160,-

Reika

€ 260,-

Harva, Bracelet

€ 195,-

 

Giftcard

From € 25,-

Production is done made-to-order or in limited quantities. This way overproduction of stock can be prevented, and unnecesary waste streams are eliminated to leave as minimal of a footprint as possible.
   The designs represent a seasonless, genderless and sizeless design ethic. All pieces are handmade and produced with locally available materials in Rotterdam, NL.

Order Guidelines

Size Chart

About & Contact

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